Clarification Text on Protection and Processing of Personal Data
1. Data Controller and Contact Information
As Çözen Customs Brokerage, we attach great importance to the protection of your personal data. The name and contact information of the data controller are given below:
Çözen Customs Consultancy Address: Yenibosna Merkez Mah. Kavak Sok. No:11/10 Business Port Bahçelievler/Istanbul Email: info@cozengumruk.com.tr Phone: 0212 551 55 42
2. Purposes of Processing Personal Data
The personal data we collect may be processed for the purposes set out below:
- Managing customer relations and meeting customer demands,
- Execution of import and export transactions,
- Fulfillment of legal obligations,
- Conducting communication and information activities,
- Improving our website and enhancing user experience,
- Development of business processes and quality standards.
3. Processed Personal Data
The personal data collected may be in the following categories:
- Identity Information: Name, surname, Turkish ID number, etc.
- Contact Information: Email address, phone number, address, etc.
- Transaction Information: Information on import-export transactions, contract details, etc.
4. Sharing of Personal Data
Your personal data may be shared with third parties in the following cases:
- With government agencies and regulatory bodies to fulfill legal obligations,
- For the purpose of conducting business relations with business partners and service providers,
- In order to increase the business processes and service quality of Çözen Customs Consultancy.
5. Retention Period of Personal Data
Your personal data are stored for the required period in accordance with the provisions of the relevant legislation. The retention period is determined depending on the purpose of processing personal data and legal obligations.
6. Your rights
Within the scope of KVKK, you have the following rights regarding your personal data:
- Learn whether your personal data is being processed,
- See your processed personal data,
- To learn the purpose of processing your personal data and sharing it with third parties,
- Request correction or deletion of your personal data,
- Object to processing activities and lodge a complaint.
Contact us to exercise your rights info@cozengumruk.com.tr You can get in touch via
7. Safety Precautions
Appropriate technical and administrative measures are taken to ensure the security of your personal data. You can contact us for more detailed information about our data security policy.
8. Updating the Clarification Text
This disclosure text may be updated from time to time in accordance with applicable legislation and practices. The updated disclosure text will be published on our website.
By using our website, you agree to the processing of your personal data on the terms set out above.